Front Desk
Guest list, reservations, cabin status and guest accounts. Cabin changes, bulk transfers, and bulk card and invoice printing.
Product
Every job on the ship, in one product.
With its desktop, point of sale and mobile programs, AlestaPMS brings the ship's entire operation into one system, from guests to crew and from sales to finance.
Office and reception computers
AlestaPMS Desktop
The ship's main program. Each department works in its own module, and users see only the modules they are authorized for.
Ship management
Loyalty
Members, tiers and benefit rules. Matches returning guests and prints loyalty cards; discounts apply automatically at the point of sale.
Housekeeping
The cabin cleaning cycle: dirty, clean, inspected, ready. Section assignments, work lists and team notifications.
Maintenance (A.V.O)
Fault and repair work orders: open, assign, resolve, close. Technicians, departments and tracking with photos.
Safety
Training, drills and port duty lists. Live roll call by card scan, muster and lifeboat assignments, drill reports.
Crew & HR
Sign-on, sign-off, leave and cabin assignment. Expiry alerts for passports, visas, seaman's books and STCW; Crew List (FAL 5), bulk ID and contract printing.
Back Office
Voyage management and voyage closing, account audit, company accounts, discount rules, crew payroll, exchange rates.
Cashier
Main vault ledger, cash desk handovers, float and envelope transactions, cash desk status and audit, cash discrepancies, exchange differences, thermal receipts.
Administration
Ship, finance, crew and cabin settings; APIS rules, card printer, date format, license and ship details.
Terminal Embarkation
Fast boarding by passport: passport, visa, residence permit card and photo. Works with DESKO scanners, card readers and cameras.
Gangway Security
Entry and exit by card scan, movement history, visitor registration and cards. Flags guests with unsettled accounts at disembarkation.
Shore Excursions
Shore excursion definitions, touchscreen and group sales, prepaid excursions, changes and cancellations, waiting and participant lists, ticket printing.
Stock and sales
Master Setup
Departments, storerooms, transfer and movement rules, units, categories, products and suppliers.
Materials Management
Purchase orders, goods receipt, stock status, stock adjustments, stock ledger, returns and offloading; low stock alerts.
Requisitions
Requests and transfers between storerooms: new request, approval, rejection, receipt and history.
Menus & Sales Design
Menus, recipes and live costing, sales screen design, pricing by point of sale and happy hour.
POS Setup
Points of sale, terminals, receipt settings, printers and which printer each order goes to.
Package Manager
Beverage, internet, dining and service packages; per-person or per-person-per-day pricing, validity, age limits, sales periods.
Kiosk Terminal
Storeroom issues from a touchscreen: kitchen production and department issues, with second-person approval.
Utilities
ReportsSales and finance reports; Excel, PDF and print.
Manifest ImportImports the guest list from a file.
Central ViewerReservations from head office are approved here.
User SecurityUsers and permission groups.
POS Server SecurityPoint of sale users and permissions.
User LogsWho did what, and when.
Bar, restaurant and shop cash desks
AlestaPMS POS
The touchscreen sales program. Sales post instantly to the guest's or crew member's account.
Sales screenTouchscreen categories and products, barcode search. Waiters sign in by card or by number and PIN.
Charge to accountCharge to guest, crew and company accounts by card scan or manual entry.
Discounts and pricingPercentage or amount discounts, loyalty and rule-based discounts, happy hour, open pricing, packages.
Hold and splitHold a check and resume it; split equally or by amount.
VoidReturn or waste by selecting item and quantity; a reason is required.
Receipts and kitchenThermal receipts and copies, reprints; orders go to station printers.
Ship server
Programs running in the background
They keep the system running, updated and backed up.
AlestaPMS API
- Handles logins and transactions from phones and tablets, and relays changes instantly.
- Downloads and verifies new versions, then distributes them to devices on board.
- Renews the license; without internet access it keeps running on its signed license.
- Exchanges reservations with AlestaPMS Central.
- API Console: status, settings, updates, health and logs.
AlestaPMS Schema Update
- Upgrades the database to a new version, taking a backup.
- Restores from backup.
- Scheduled full and differential backups, encryption and retention period.
- Moves the backup certificate to a new server.
AlestaPMS Update Service
- Checks for new versions every 15 minutes.
- Never installs a package without verifying its signature.
- Installs when the program requests it or at a chosen time.
- Switches to maintenance mode and takes a backup while the API installs.
Phone and tablet
Mobile apps
They run on Android devices over the ship network. Users see only the screens they are authorized for.
AlestaPMS Mobile
- Gangway: entry and exit by card or camera, photos, disembarkation mode, person search.
- Terminal: passport, visa and residence permit card reading, photos, manifest download.
- Crew check-in: read a passport or seaman's book and sign on.
AlestaPMS HK
- Cabins assigned to me, by section.
- Mark as clean or inspected, with history.
- Fault reports with photos; opens a maintenance work order.
- Cabin search and zone reporting during drills.
AlestaPMS A.V.O
- Jobs assigned to me and new job alerts.
- Take on or release a job.
- Resolve with notes and photos.
AlestaPMS Safety
- Stations and status during drills.
- Roll call by scanning cards with the camera, or manual marking.
- Wrong station alerts, live updates to the bridge.
Company office
AlestaPMS Central
The company's reservation system. The ship server connects every 5 minutes: it sends voyage and cabin data and receives reservations. The responsible person on board checks and approves them on the Central Viewer screen.
Talk to us
See AlestaPMS on your ship.
Tell us about your ships and we'll show you the right setup.